1. What is the promotion? Metcalfe's® are offering a digital movie rental when a pack of promotional sharing or handypack popcorn is purchased. Products included:
    • Metcalfe's Skinny Popcorn® Sweet n Salt 80g
    • Metcalfe's® Charity Popcorn Sea Salt 70g
    • Metcalfe's Skinny Popcorn® Salted Caramel 75g
    • Metcalfe's Skinny Popcorn® Cinema Sweet 70g
    • Metcalfe's Skinny Popcorn® Sweet Chilli 75g
    • Metcalfe's Skinny Popcorn® Sweet n Salt 20g
    • Metcalfe's Charity Popcorn® Sea Salt 17g
    • Metcalfe's Skinny Popcorn® Cinema Sweet 20g
  2. How long does it last? The Metcalfe's Movies promotion will be available from 17.09.18 until 30.04.19. Entries received after this date are not valid.
  3. How old do I need to be? This promotion is only open to people aged 18 years or older.
  4. How do I enter? Each Metcalfe's® promotional pack contains a 5 digit batch code inside the date code box.

    The code needs to be entered along with First Name, Surname, Email and Country of Residence on the Metcalfe's Movies website. You will then receive an email with a Rakuten TV code to redeem. This code can be used to redeem a standard definition digital movie rental from the selected catalogue of movies up to the value of £2.50 or €3.00 which will be credited to your account as Rakuten super points.
  5. I don't have access to the internet; can I still enter the promotion? Unfortunately not. No claims received via post or telephone can participate in the promotion. Participants must have a valid email address.
  6. Where can I find my codes? Your 5 digit code will be printed in the date code box of the promotional pack you have purchased, underneath the best before date.
  7. I purchased a pack of Metcalfe's® popcorn but there is no promotional code. What should I do? As with any on pack promotion, it is possible to find non-promotional packs on shelf at the same time as the promotional ones. Only packs that bear this promotion on the front of pack are valid as part of the promotion.
  8. I'm having trouble finding my code – help? In the unlikely event that you can't read or find your unique code, please contact us via our Contact Us page on metcalfesmovies.co.uk
  9. What happens if my code doesn't work? If your code doesn't work or you have problems with sign in, please contact us via our Contact Us page on metcalfesmovies.co.uk
  10. How do I get my movie? Once you have submitted your 5 digit code, you will receive a voucher code for Rakuten TV via email. In order to watch your movie, please follow the following steps:
    • Visit metcalfesmovies.co.uk to enter the code found on the back of this pack.
    • Receive your unique Rakuten film code by email.
    • Follow the link and on screen instructions to rent your movie.
    • Most importantly... enjoy your movie on us with a pack of Metcalfe's®!
  11. Do I need a Rakuten TV account to take part? Yes. You will need to either register for a Rakuten TV account using your email address, or just log in if you have an existing account.
  12. How long is the movie available for? You will have 48 hours to watch the movie you have select from the moment you confirm the rental. In this 48 hour period you may watch the movie as many times as you like.
  13. On what device can I watch my movie? You can watch your movie from Rakuten TV through a number of different devices including PCs & Macs, Smart TVs, Tablets & Smartphones, Consoles, Chromecast and Set Up Boxes. For a full list of devices and help, please visit https://help.rakuten.tv/.
  14. Can I have a DVD instead of a digital movie? No, this promotion is for a digital movie rental only.
  15. I'm having issues redeeming and watching my movie on Rakuten website? Please contact Rakuten TV support here: https://help.rakuten.tv/.
  16. Can I enter more than once? Yes, there is a maximum of 5 film rentals per email address with a maximum of 20 unique codes issued by Rakuten per IP address throughout the Promotional Period. The IP address restriction is to allow a sufficient number of entries for those households which have more than one participant using the same computer.
  17. What countries in the promotion open to? This Promotion is only open to legal residents of the United Kingdom, Channel Islands, Isle of Man (UK) and the Republic of Ireland (ROI).
  18. Where can I find out more information about Metcalfe's® popcorn? For more information about Metcalfe's® popcorn visit metcalfesskinny.com or facebook.com/MetcalfesSkinny/.
  19. Promoter: Kettle Foods Limited trading as Metcalfe's®, 38 Barnard Road, Bowthorpe, Norwich, Norfolk NR5 9JP.